Lissette Arias at a laptop, holding a foster kitten
The founder story

I built AI products for some of the largest companies in the world. Then I met a foster coordinator.

Before Pawsitive Foster I had what most people in San Francisco would call a good job. I designed and built AI tools, automations and platforms for enormous companies, the kind with budgets that could fund a small shelter for decades. I was good at it. I liked it. I assumed I would do it for a very long time.

Then I found my county's foster program, and I fell in love with all of it. The mission, the animals, and most of all the people, who are the strangest and most altruistic group I have ever been let into.

One of those people changed the direction of my life, and he has no idea.

The coordinator

He ran the foster program, which is a polite way of saying he ran a logistics operation, a medical triage line, a recruiting pipeline, a customer support desk and a grief counseling service.

By himself. From a phone. With a Trello board he built himself and an inbox holding the whole thing upright.

He knew every foster by name. He knew which one could take a fading neonate at 11pm and which one needed a gentle first litter. Season after season he absorbed a workload that would have been spread across four teams at any company I had ever worked with, and he did it without once making a single volunteer feel like a burden.

He took the bottle babies home himself. Them, and anything else that could not be left at the shelter overnight, went home with him. One litter beside his bed, another in the tub, a crate anywhere he could fit one. In the morning he brought them back and hoped somebody would take a few. Not many people do that.

I would spend a Tuesday helping a corporation shave nine seconds off a process that was already fine, then spend a Wednesday watching the most consequential work I had ever seen up close get done with tools that would embarrass a lemonade stand.

He burned out. We lost him.

Not to a better offer somewhere else. We lost him to the quiet, devastating kind of trauma that happens when an organization asks one human nervous system to act as an entire department's infrastructure.

It wasn't just long hours or physical exhaustion. It was the crushing moral weight of carrying an entire foster network in his head. Every relationship, every medical nuance, every 11pm emergency text. Knowing that if he dropped a single ball, an animal paid the price. We didn't give him a system. We made him the system.

When the human brain is kept in chronic hypervigilance for years with zero operational support, it eventually breaks. And when he walked away to save himself, the program didn't just lose a coordinator. It lost years of unwritten institutional memory and the deep trust of fosters who showed up for him, not an organization.

A rescue shouldn't require a coordinator to sacrifice their mental health just to keep animals alive. A real program should be strong enough to protect both.

The software had not failed him. There was no software. That was the failure.

What I did about it

So I built the thing he should have had.

I put everything into it. The time, the skills, the savings, and all those years of building systems for people who already had everything. One platform, built specifically for foster coordinators and the volunteers who show up for them.

Not a general shelter system with a foster tab bolted onto the side. Not another grid of rows and columns where every field is typed by hand. The problem was never how those tools look. It is that none of them talk to each other, so the coordinator becomes the integration: the same animal entered into a records system, a board, a calendar, a group text and a monthly report, then all five updated again by hand every time one thing changes.

I set out to build the best foster platform in existence, measured by the only standard that has ever mattered here: does it take work off a coordinator's plate at 9pm on a Sunday in the middle of kitten season.

So it does the remembering. It sends the plea and tracks who answered. It lets a foster claim a litter, book their own pickup, log weights and photos, and ask a hard question at 2am and get a real answer, instead of waiting on a human being who is asleep and deserves to be. It writes the monthly report that used to eat a Saturday. It has AI built for both sides of the program, one assistant for fosters and one for staff. It works on a laptop at the shelter and on a phone in a parking lot, on the web and as native iOS and Android apps.

And the free plan is not a trial or a demo. It is the actual workflow: intake, pleas, placements, volunteers, scheduling, and the daily updates that build an animal's history. Everything a small rescue is currently holding together with four apps, a spreadsheet and a group text, in one place, for nothing. People keep asking what the catch is. There is not one. The organizations with the least are the ones this has to work for first.

I never wanted to watch that kind of loss happen again if I could help it. That became my goal, and it still is.

What makes it different

Fostering is not a module here. It is the entire product.

Everywhere else, fostering is a tab. Somewhere to record that an animal left the building and to note when it comes back. I do not say that to insult the people who built those systems. It is simply what happens to a program that has never been anyone's main event.

This one starts from the opposite belief: that the foster program is one of the most valuable things a shelter has, and that the people who run it deserve software built around them instead of around the paperwork. Every screen, every default, every decision here answers to a coordinator or a volunteer. Nothing in it is a compromise made for some other user in some other department.

I am not trying to replace your shelter software.

Keep your shelter software. Keep whatever your county, your board or your contract requires. Pawsitive Foster is where the foster program itself lives: the pleas, the placements, the volunteers, the daily updates, the scheduling, and the reporting on what your foster program actually accomplished. Your system keeps the record. This runs the program.

For coordinators

Here is the part I actually want to say to the people still holding a program together.

Fostering is one of the most critical programs in animal rescue, and it has been running on scraps for its entire existence.

That is not an accident.

The vendors in this sector built for kennels, licensing, records and enforcement, because that is where the contracts and the fees were. Fostering never generated a fee, so it never got a system, and coordinators have quietly covered the gap ever since with their own phones, their own evenings and their own nervous systems.

I would like that to stop, and I do not believe it stops because a software company decides to be generous one morning. It stops when coordinators start expecting more. Challenge the way it has always been done. Refuse the hand-me-down. Ask your leadership for the support this program has earned several times over, and say something out loud when the answer is no. You are not being difficult. You are running the program that saves the animals nobody else can house.

We can do this. I have staked my career and most of my savings on it, which is either conviction or stubbornness, and at some point the difference stopped mattering to me.

We cannot afford to lose any more good animal people. I have watched it happen once. That was enough.

Baby steps.

Fifteen minutes next week. Watch the demo, or get on a call with me and decide in real time whether this fits your program. Getting your fosters and animals in takes less than a day, and I will do it for you if that is the part standing in the way.

Tell someone, tell everyone

Know a rescue coordinator drowning in kittens right now? Send them to pawsitivefoster.com.

Made with love, caffeine, and one suspiciously loud kitten. Okay, six. But who's counting.